You may have to get angry and stern once in while--she has to know who's the boss and that you don't like it at all.

However, remember that she is still just a young puppy.  Praise her when she is good, be patient and give your methods a chance to sink in.  She'll probably start catching on soon, but it takes time and repeti tion for training to be effective.  Don't ever let her get away with it.

:-----Original Message-----
:my first and (most-of-the-time)adorable 12-week old maltese pup loves to bite feet & hands, especially.  what started out seemingly as playing has gotten pretty rough - she bites hard enough to leave teeth marks and has even drawn blood.  i have tried several methods of discipline suggested in books from shouting "no" & "ouch", to taking her face in my hands and staring at her for a few seconds with a stern look on my face, to holding her snout for a second and just plain ignoring her (which is hard to do).  she just ignores what ever method i have tried and just bites again, that much harder.  i'm wondering if she is becoming a mean/aggressive dog, or if this is normal behavior, and need more suggestions on how to deal with this behavior.  Can anyone give me some help on what form of discipline might work?